FAQs

Do you ship worldwide?
Yes, we ship worldwide.
 
What are the shipping costs? 
Free shipping to USA & EU.
How can I track my package?
Once your order has been dispatched you will receive an email notification with the tracking number. 
 
How is my order shipped?
We ship using DHL Express and we provide you with a tracking number when your item is shipped.
 
Can I change my order?
We start processing orders immediately after they are placed. If you contact our team straight away we can update/cancel your order.
Please once the order has left our premises we are not able to make any changes.
 
How long does it take before my order will be delivered?
Europe  1-2 business days
North America 3 business days
Australia & New Zealand  5 business days
Rest of the World  7 business days
  
Do you make custom orders?
Yes! we do, Please contact us: via CONTACT, or directly by email:  berberthings@gmail.com
 
Will I be liable Customs and import taxes?
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
NOTE: There are NO import duties due to a free trade agreement between the USA and Morocco.
 
Wholesale availability?
We can offer you wholesale prices on your order of 10 products minimum,
Please contact us at: berberthings@gmail.com